These are basic instructions for removing your Laptop/Notebook screen. Some models will require more effort but this guide should give you a little confidence.

 We see this guy everyday.

Best Buy/Geek Squad charges $130.00 for a virus repair and recommends a backup for an additional $70.00, a $200 proposition. Staples prices are close to the same. Local shops have the ability to charge less but virus repairs can be very (VERY) challenging so the average prices range from $60.00 to $99.00.

With upfront costs nearing ten thousand dollars my mouth begins to dry. I can’t pull ten grand from my behind but how can I miss the opportunity either. Dilemma.

We had a good day today. We received a call from a new warrantee company to let us know that we were selected specifically to do a very big job. A local charter school has a ton of computers and asked for PC Hub by name. So cool. See “Brenda vs. The Acer AP2000”.

  Today Mike Ward of Queen B Flowers came in with the weekly delivery. These are beautiful arrangements. If you’ve ever come into the store you’ve probably made a comment about the flowers and for good reason.

He tells me that he’s been doing computer work for 12 years, oh.. okay. What is that, 1998 – 1997? Really, just because I’ve been doing this since 1977 means nothing. When it comes to virus repair it doesn’t matter what you did 5 years ago. The only thing that matters is what you learned yesterday.

 Much of this job is research. Solving mysteries and riddles that many others have faced before you becomes the norm. The problem is that you can easily find 1000 people who have the same issue. You can find 1,500 people offering educated guesses regarding the solution. If you are lucky you will find 3 actual resolutions to the problem.

Last night, Saturday, I was going to have something to eat and go get a drink after work. I've been suffering from a head cold/sinus infection for the last week and most meds haven't lasted too long. Being all snotty in front of customers isn't how I like to roll.

Today, in the midst a sinus headache fog, compounded by the Security essentials 2010 randsome-ware virus and the wonderful steady stream of computers I talked to my customer Robert Breiner. He is a State Farm agent and seems to be one of those guys whos mind is always moving.